CS

Add-on HM - Hardware Maintenance

bookmark_border
My Wishlist

With our Smart Managed Service Agreement, we offer different service levels and specific add-ons for improved efficiency and flexibility.

The Add-on HM (Hardware Maintenance) extends your service level with important parameters specifically for SPEKTRA hardware.

Downloads:

Features
  • Exchange of wear parts
  • Priority repairs
  • Remote checks
  • 5 % discount on spare parts according to defined list of products
  • 5 % discount on on-site working time
  • Field service for maintenance and inspection on request

Can be combined with other add-ons.
Only bookable with a support service level.

Go back

Similar Products:

Product image of service level extension Add-on RD for reducing system downtimes

Add-on RD - Reduced Downtime

Add-on RD - Reduced Downtime

With our Smart Managed Service Agreement, we offer different service levels and specific add-ons for improved efficiency and flexibility.

When a system is in use 24/7, even one day of downtime can be critical. With our Add-on RD (Reduced Downtime Service), we help you minimize outage time.

Special service to minimize downtime of your systems

chevron_right

SL01 Basic

SL01 Basic

The SL01 Basic ensures primary support, can be upgraded to the SL02 Extended and customized with add-ons.

With our Smart Managed Service Agreement, we offer different service levels and specific add-ons for increased efficiency and flexibility. The packages offer a wide range of benefits, including fast service, smooth processing, personal contact with our experts and price advantages.

Basic Service Level - Technical Support & Software Maintenance

chevron_right

Product image of service level extension Add-on CAL for calibration services

Add-on CAL - Calibration

Add-on CAL - Calibration

With our Smart Managed Service Agreement, we offer different service levels and specific add-ons for improved efficiency and flexibility.

The Add-on CAL (Calibration) extends your service level and provides interesting advantages tailored to the services of our calibration laboratory.

Benefits and discounts for services in the SPEKTRA laboratory

chevron_right

SL02 Extended

SL02 Extended

The SL02 Extended offers an advanced service such as free software updates, access to the ticket system and a free license to the SPEKTRA eLearning platform.

 

Our Smart Managed Service Agreements are tailored to provide top-tier assistance. The expert support as a service is designed with efficiency in mind, allowing you to flexibly design service packages and enhance them with add-ons as needed.

Extended Service Level - Technical Support & Software Maintenance

chevron_right